SHIPPING POLICIES:
Everything we ship is always discreetly packaged. The contents are never indicated on the exterior of package. Your privacy is always respected. Please click here for more information.
GENERAL POLICIES:
Please be sure to read our Privacy policy for complete information on how your personal privacy is fully protected by Excalibur Films.
This VeriSign verifies that your SSL orders are encrypted, protecting your personal information from unwanted disclosure.
DVD & Blu-Ray Return Policy:
There is no fine print in our "FREE RETURN POLICY" -- If your movie is found to have a manufacturer's defect within the first 30-days after you have received the DVD(s) and/or Blu-Ray(s) from our company, just return it. When returning any defective DVD(s) and/or Blu-Ray(s), please include a brief note describing the problem. Upon our receipt, we will process your return, verify the reported problem, and provide a timely response concerning either a replacement DVD and/or Blu-Ray, or inform you of exchange credit that you may be able to apply towards future exchanges. If DVDs and/or Blu-Rays have been deemed defective for reasons other than manufacturer's defect, including personal wear due to excess use, tampering, or destruction, we are unfortunately unable to replace these items, including reimbursement of shipping charges for these returns.
Domestic ground shipping charges will be 100% reimbursed only for returns resulting from a manufacturer's defect. No questions asked. No cost to you.
TOY and NOVELTY Return Policy:
Non-defective novelties may not be returned for any reason. Defective novelty items can only be replaced with another of the same item, no substitutions will be made and no refunds will be issued.
WEB SITE TOOLS:
To get the best experience out of Excalibur's Movie Film Fest sites, please download the following free tools or Click here to check your system. To see and hear our videos, you will also need Media Player 9 and Quicktime 6. They are both available free through our website at no charge. Movie Film Fest sites are best viewed with either Netscape 4.7 or later; or Internet Explorer 5.0 or later. You will also need the free Macromedia Shockwave Flash plug-in to see most of the animation that is used on the Movie Film Fest sites.
GIFT CERTIFICATES :
Need an instant perfect gift? Then Excalibur's eGift Certificates are just what you are looking for! They are easy to purchase and simple to redeem.
GIFT REGISTRY:
Looking for quick and easy gift solutions?
Do you want to make sure that you are both giving and receiving the perfect gifts? Then Movie Film Fest's Gift Registry is the perfect answer!
GIFT WRAPPING:
Choose any one of our beautiful Gift Wraps when you are placing your order and then add your own personal message.
September 2010
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
HOW TO CONTACT US:
Excalibur Films
578 Explorer St.
Brea, CA 92821-3108, U.S.A.
