Step 1: Sign in
Step 2: Just create an automated list of adult movies centered around your own personal tastes. You have over 100,000 movies in stock to choose from -- the largest selection in the world! Please keep a minimum of ten selections in your A La Carte Rental List so that your order can be processed quickly in case your initial choice is out of stock. The more movies you have in your list, the faster your service will be.
Step 3: Rent movies at your convenience. Watch them as often as you wish. Keep them for up to five full days.
All A La Carte movie rental titles are due back to us by the date printed on the transaction receipt (this is your initial rental period). An additional late fee of $2.99 per movie rental title, plus taxes where applicable, will be charged once every 5 consecutive days that the A La Carte rental customer chooses to keep the rental beyond the initial rental period. All A La Carte movie rental titles kept more than 30 days beyond the end of the initial rental period is converted into an automatic sale. Sale may be reversed for a refund by returning the A La Carte rentals back to us. If automatic sale is reversed, you must still pay the accrued late fees (if applicable).
If you wish to purchase any movie that you have out on rent, you may purchase the movie at our discounted "Rent It.. Like It?... Buy It!" price either by notifying us online or by calling our friendly call center staff. We are always happy to fully explain the rental program and to answer any of your questions.
Q.) Do I need to have an Excalibur Membership to rent a movie?
Shipping: We ship all rental orders in a specially designed envelope (foldvelope) using U.S Postal Service First-Class Mail with a Pre-Paid Permit Reply Mail Return Feature. This allows for us to send and receive your rental orders using one unique mail piece. If you reside in an area where a special shipping method is required such as in Alaska, Hawaii, Guam, Puerto Rico, North Carolina, or APO/FPO military addresses, or if you specifically request another form of packaging or a different shipping method be used such as Priority Mail, Insured Mail, UPS, or Fed-Ex, additional shipping charges will apply.
Privacy: We respect your privacy in two ways: 1.) Customer names are never sold! 2.) All orders are shipped in plain unmarked outer packaging so that the contents are completely undetectable. The return label only states 'E.F.D.' for discreet shipping.
Payment: All orders are normally processed and shipped immediately, except a personal check may take an extra two weeks from the time the check is received, depending on your bank's processing time. VISA, MasterCard, American Express, Discover, Money Gram, PayPal, and money orders are processed and shipped immediately after verification.
Customer Service Hours: Mon-Fri: 6:30am to 5:00pm, Pacific Coast time -- 800-BUY-MOVIES or 714-773-5855.
Lost or Missing Return Mailers: If you have lost one of the mailers, please return the DVD with a slip of paper that includes your name, email address, shipping address and the DVD title. You can then place the DVD in a sturdy envelope and mail it to:
ExcaliburFilms / A La Carte
2487 E. Orangethorpe Ave
Fullerton, CA 92831-5304, U.S.A.
If you have also lost the white informational sleeve just place the disc in between two pieces of paper so that it does not get scratched in transit.
Please Note: The A La Carte Rental Program is only for U.S. customers. U.S. Customs will charge an import duty even though the films originally came from the U.S. -- thus dramatically increasing the costs to foreign customers.
Shipping/Handling Costs - A La Carte DVD Rental: The shipping fees for each A La Carte DVD rental is $3.00 per disc, which includes pre-paid shipping both ways. You do not have to add any postage. Simply drop you're A La Carte DVD Rental return in your local mail box.